The following is another fantastic question about interviewing from a follower on Quora. See my response below:
A savvy candidate would definitely prepare for the interview. However, It can go very wrong if the candidate over-rehearses. For this reason, I recommend to my clients to use bullet-points and not remember a script.
A candidate who is over-reliant on a script can jeopardize the interview by doing the following:
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Nanette Kirk is the President and CEO of NetKi Enterprises, LLC. We help clients navigate their career journey, through career coaching and consulting. Thank you for reading this blog post. Feel free to reach out if you have any leadership or career challenges, I can help you explore and resolve. You can click on the button below to schedule a discovery call.
Career coaches and CV writers encourage people to quantify their achievements, but how valuable is that if it cannot be independently verified?
Great question! I can appreciate why there may be some reasonable skepticism. The challenge to your question is the assumption that quantifiable achievements cannot be independently verified.
We should first examine why career coaches advocate that achievements are quantified. I’ll start with the resume or CV since you also referenced CV writers. The primary goal of the resume is to attract hiring managers, be selected for an interview, provide compelling discussion material during the interview, and ultimately help the candidate get the job. The resume/CV is one of the primary tools to accomplish these goals.
How can a candidate best stand out from others? The answer is by giving the reader(s) what they want while demonstrating the ability to solve their core problem. How can that best be achieved? By offering quantifiable examples of relevant accomplishments.
For example, if you were the hiring manager, which of the following candidates for lead cashier would you award the interview based on their resume statement? Which skill would you value most for your company?
Candidate 1: Efficiently followed the register closing process at the end of each shift.
Candidate 2: Streamlined the register closing process 50% by implementing a closing checklist resulting in incremental annual cost savings of $14,000.
I think you will agree that candidate 2 brings more value as a lead cashier with the assumption that the candidate will be able to provide more information on how the closing process netted the result. (Details on how to write a fantastic accomplishment statement using the above example are on my website or YouTube channel - You can direct message me for the link - I don’t want to get into trouble with Quora again).
The point is a good interviewer will be able to sift through whether or not a candidate is telling the truth by asking the right questions. Hiring managers aren’t as interested in the specific numbers per se’ as much as the skills utilized to net the result. A good candidate will be able to demonstrate their expertise and talk through how the numbers were calculated if asked.
For the hiring manager quantifiable achievements demonstrates expertise and illustrates a pattern of behavior that may be replicated.
Long story short, quantifiable achievements is a strong differentiator and can be verified in numerous ways; in the interview or contacting references. It depends on the hiring manager to determine if verifying “numbers” are more important than the “process” used to achieve them. Which is replicable?
I hope this adequately answers your question.
If you have a career question that you would like for me to answer you can either go to my Quora spaces page, schedule a discovery call below, or send me an email at firstname.lastname@example.org.
However, after I began reading through some of the safety protocols, I came across the protocol for handling “bomb threats” in the facility. This topic was of strong interest to me as there were many workplace shootings occurring throughout the country at the time (This was in the late 90’s/early 2000’s). I took for granted it included evacuating the building etc.
However, one line caught my attention, and I had a “What is wrong them?” experience.
I can’t remember it verbatim, but after clearing people out of our assigned area, we as front-line supervisors were expected to ride our chariots (which resembled scooters, or some were golf carts) around the facility and look for “suspicious” packages.
You know the feeling of when you first read something, that your “flow” may feel light as you take in the information and quickly process it? Well, when I arrived at the paragraph about "searching for suspicious packages," the reading “flow” screeched to an abrupt halt for a few seconds. It was the proverbial “pin drop” moment. I shifted in my seat for a moment and thought about what I had just read. I reasoned that I was reading so much information it had to be a mistake. I mean, I couldn’t have read that correctly. Right?
I re-read it to be clear. Yep, that’s what they wanted us to do. They wanted us to drive around a 1.5M sq. foot facility or whatever our assigned area was and look for a potential package with a bomb in it. Let that sink in and then let’s spell C-R-A-Z-Y. Because that is exactly what must have been what was wrong with them when they wrote that mess. Yep, that wasn’t going to happen. I reasoned that if I got my team out of the building safely, I wasn’t going to go search for a bomb. I decided that would be the day I would lose my job.
While it was “technically” in my job description, it may as well not been in there. Now if I would’ve seen a “suspicious” package on my way out, of course, I would advise the authorities, but I wasn’t going to go look for it. Afterall, I wasn’t McGuyver (google the name), CSI, Batman, nor a superhero. So yeah, not going to happen.
Fortunately, I never had to leave my job for that reason.
Some of the greatest challenges an assistant manager regularly face includes:
I hope this helps! Wishing you well!
No. Recruiters and hiring managers do not want to read three pages of information.
It's understandable to want to share everything you've done in your career - to acknowledge all of your hard work. You can still share your greatest career achievements in two pages or less.
Make your resume as concise and impactful as possible. The key is to remember that your resume should be written for the reader, not yourself. Give the reader what they want - share what's in it for them if they hire you.
On our NetKi Enterprises YouTube page, there is a video titled "How to Write a Fantastic Accomplishment Statement! that provides more insight on how to write accomplishment statements. We also have a career resource that will also make the process easier. You can find it below.
I hope this helps!
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